Terms of sale
These terms apply when you buy from this website. Please read them before you order. They do not affect your legal rights as a consumer.
Who we are
This website is run by Golden Mean Gauge Ltd, a company registered in England and Wales (company number 05631840). Our registered office is West Walk Building, 110 Regent Road, Leicester, England, LE1 7LT. You can email us at goldenmeangauge@gmail.com.
Your order
When you place an order we email you to say we have received it. Our contract with you starts when we email to confirm your order has been dispatched. If we cannot accept your order, for example because an item is out of stock, we will tell you and you will not be charged.
Prices and payment
Prices are in pounds sterling and the price shown at checkout is the total you pay us, including delivery. If we make an obvious mistake in a price we will contact you before dispatch and you can cancel for a full refund.
Payment is taken when you place your order. Payments are taken through PayPal only.
Delivery
Delivery times and costs are on our Delivery and returns page.
Changing your mind
You can cancel within 14 days of receiving your order, without giving a reason. How to do this, and how refunds work, is explained on our Delivery and returns page.
If something is wrong
We must supply goods that are as described, fit for purpose and of satisfactory quality. If an item is faulty or not as described, you have legal rights under the Consumer Rights Act 2015, including a full refund if you tell us within 30 days of delivery. Please contact us and we will put it right.
The dental set also carries our money-back guarantee. The guarantee is in addition to your legal rights.
Products sold by others
PhiMatrix software is sold by its maker through its own website, on its own terms. We do not sell it and are not responsible for it.
Not a medical device
The gauges, grids and other products presented and sold on this website are measuring and drawing aids. They are not medical devices and have not been approved for any medical purpose by the MHRA or any other authority anywhere in the world. They are not intended to diagnose, assess, monitor or treat any medical or dental condition.
Dentists and other professionals who use them in their work do so using their own professional judgement and remain responsible for any diagnosis or treatment. The information on this website is general information and is not medical or dental advice.
This does not affect your legal rights if a product is faulty or not as described.
Our responsibility to you
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for losses that were not foreseeable, or for business losses. Nothing in these terms limits our responsibility where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.
Your information
How we use your personal information is explained in our Privacy and cookies notice.
Law and disputes
These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts there. If you have a complaint, please contact us first and we will try to resolve it.
Last updated: 5 November 2026.